Support

We’re here to help

Questions about DueVana on iPhone? Email us. Include your device and iOS version if something isn’t working.

Email

support@duevana.com

We typically respond within a few business days. For App Store billing or refunds, Apple’s purchase support may also apply. Manage subscriptions in Settings → Apple ID → Subscriptions.

In the app

Help

Tap ? on Runway, Bills, Income, Plan Lab, Runway Analyst, or Settings for contextual Help. You’ll find what DueVana is, Free vs Premium, how the break date is computed, and Restore purchases.

Restore purchases

Restore purchases reactivates Premium on this device for this Apple ID. Use it after a reinstall or on a new iPhone signed in to the same Apple ID. Path: Settings → Manage Subscription → Restore purchases (also on the paywall).

FAQ

What is DueVana?

A cashflow runway for iPhone: your break date — the day cash runs out if nothing changes — from bills and income you enter manually. Finance planning, not a bank app. No bank login required.

What is included on Free?

Unlimited manual bills, one income source, break date plus a four-week chart, Plan Lab preview, three Runway Analyst questions per day, a CSV snapshot, and the Break Date widget. Premium adds a twelve-month projection, extra income sources, saved scenarios, unlimited Ask, alerts, and full export.

The break date looks wrong

Check your cash buffer, bill amounts, due dates, and income schedule in Bills and Income. DueVana projects from what you entered — verify against your bank. Projections are not live balances.

Does DueVana connect to my bank?

No. There is no bank login, no account aggregation, and no live bank balances. You stay in control of every number.

How do I cancel Premium?

Manage subscriptions in iOS Settings → Apple ID → Subscriptions. Premium features remain until the current period ends.

What is Ask / Runway Analyst?

Ask answers questions about your ledger on this device. Toggle off in Settings → On-device Ask. Ask is not financial advice.

Notifications

Bill-due and low-balance alerts are Premium. Enable in Settings → Alerts. iOS notification permission is requested when you first turn them on.

Also see Privacy and Terms. Download: App Store (APPLE_STORE_URL — replace when live).